Stakeholder Engagement

Stakeholders are those who are, or could be, affected by our operations.

Stakeholders include:

  • Employees
  • Customers
  • Shareholders
  • Landowners
  • Communities where Spectra lives, operates and works
  • Suppliers and contractors
  • Special interest and advocacy groups
  • Governments and regulators
  • Non-government organizations
  • Media

In conducting our business, these core values guide Spectra Energy’s stakeholder outreach programs and activities. They are the values of our Charter and they are the values that our employees operate by in all we do.

  • Stewardship - Demonstrating a commitment to environmental responsibility and vibrant communities;
  • Respect for the Individual - Embracing diversity and inclusion, enhanced by openness, sharing, trust, leadership, teamwork and involvement.
  • Integrity - Ethically and honestly doing what we say we will do.
  • Win-Win Relationships - Having relationships which focus on the creation of value for all parties.
  • Initiative - Having the courage, creativity and discipline to lead change and shape the future.
  • Safety - Sharing a relentless commitment to a zero work-related injury and illness culture.

While our guiding principles direct our company-wide stakeholder outreach approach, we customize our activities to address each project and each situation, ensuring that our dialogue with stakeholders is open, transparent and meaningful.

Our Stakeholder Outreach activities are company-wide and customized for each activity and project. To ensure dialogue with our Stakeholders, we rely on face-to-face meetings, open houses, websites, newspapers, radio and individual letters sent via mail. We have two main categories for Stakeholder interaction:

During Operations

Spectra Energy’s operations and maintenance activities are conducted on both daily and annual basis, as required by government regulations. We routinely communicate to existing Stakeholders through our public awareness programs.

These programs highlight safety messages to third-party contractors digging near our facilities and landowners who assist us by notifying us of any suspicious activity near our facilities. Other pipeline awareness messages include the benefits, use and traits of natural gas. We also include safety and emergency response information.

During Project Development

Our incremental and new expansion projects are developed as the market demands and our customers’ needs change. These projects are subject to government approval.

During project development, Stakeholder consultation is critical because many along the proposed route may not be familiar with natural gas pipelines or Spectra Energy. Implementing a successful consultation plan is dependent on our ability to explain a project’s benefits, impacts, the mitigation of potential impacts and, whenever possible, how each question or concern could be addressed.