Spectra Energy

Operate Safely, Reliably & Responsibly

Safe, reliable and responsible operations that meet all regulatory requirements are essential in our drive to create superior and sustainable value. We are committed to managing our operations in a way that protects the safety, security, and health of our employees, our customers and the public.

We live this commitment in individual decisions and actions every day, guided by policies that hold our employees, contractors and vendors accountable. Our safety vision of a zero-incident culture means that we work to continuously improve our safety performance.

To ensure public safety and provide reliable service, experienced and highly trained employees operate and maintain our pipelines and facilities using thoroughly tested internal procedures and standards while adhering to strict regulations. We strive to be an industry leader in pipeline integrity and service reliability.

Our Approach
Our policies and procedures, applied through rigorous management systems, help ensure that we deliver responsible, reliable and safe operations. As part of our effort to continuously strengthen these systems, in 2009 we developed a corporate-wide framework for managing our operations. The Operations Performance Assurance (OPA) framework encompasses safety, reliability, integrity, compliance and environmental impact. <Read More>

Safety
Safety is the top priority for Spectra Energy. Our vision is that Spectra Energy employees and contractors at every level will demonstrate personal commitment to continuous safety improvement, resulting in a zero-injury and zero–work-related illness culture. <Read more>

Asset Integrity
We actively manage the integrity of our assets across our operations in order to protect our employees and the public and to ensure the reliable delivery of natural gas to our customers. <Read More>

Reliability
Customers rely on us to provide uninterrupted transportation of natural gas. To deliver continuous service, our facilities and equipment must be properly maintained and monitored. <Read more>

Emergency Preparedness
We maintain emergency preparedness through our Integrated Preparedness Program (IPP). This program trains employees how to restore essential business operations in the case of natural disasters or other crises. IPP brings together our emergency response, crisis management, business continuity, information technology, external affairs and security services functions to ensure a coordinated emergency response. <Read More>

Public Safety
To further ensure safe operation of our facilities, we work to educate the public and involve them in helping us keep our facilities, especially our pipelines, safe and secure. <Read More>

The Sustainability Performance Scorecard reports the progress made on our commitments. The table also highlights our commitment focus areas and planned next steps.

Advance our zero injury and zero work-related illness safety culture

We achieved a significant overall improvement in our 2010 safety record, with a 30 percent decline in personal injuries among employees.

Seek to improve contractor safety performance

Although our employee injury numbers improved in 2010, we still have work to do in terms of reducing the number of vehicle incidents occuring across our business and ensuring that our contractors embrace our safe work practices as their own.

Continue to comply with the Code of Business Ethics (Code), internal policies, and applicable laws and regulations

In 2009, the Code was extended to contractors, suppliers and service providers. All employees and contractors received Code training; specialized groups received additional training.

Evaluate feasibility of a company-wide integrated operations management system

A company-wide Operations Performance Assurance framework was developed in 2009 integrating: safety, reliability, integrity, compliance and environmental performance management systems.


Next Steps
Continuously improve safety performance, targeting at least 10% recordable incident improvement for employees and contractors in 2010.

Implement Contractor Safety Management programs across Spectra Energy.

Implement Operations Performance Assurance framework company-wide, incorporating discretionary maintenance spend, supply chain management and EHS management system.