Spectra Energy Corp Headquarters

5400 Westheimer Court
Houston, TX 77056-5310
(713) 627-5400



Responding to Communities

For Spectra Energy, community stewardship means listening to and being responsible members of the communities we serve. We engage local stakeholders affected by our projects and ongoing operations early and often, guided by our Stakeholder Engagement Principles:

  • We will be respectful of and considerate to all stakeholders.
  • We will engage with those affected by our business.
  • We will consider stakeholder-identified issues in our decision-making process.
  • We will provide timely and accurate communication using accessible information and language.
  • We will be transparent in our processes and communications.

In project development, we begin our outreach to landowners, federal and state or provincial environmental agencies, local non-governmental agencies, and other groups even before an official pipeline right-of-way proposal is filed. One of the most successful approaches we use to connect with stakeholders is to host informational meetings in communities along the route to explain the project, listen to feedback and answer questions about safety and environmental concerns. We also engage stakeholders during impact assessments. These formal processes to assess, mitigate and monitor the environmental and social impact of our operations meet or exceed the rigor expected by regulation.

The feedback stakeholders give us is incorporated into project design plans and operating practices and we engage key stakeholders in discussions to address their concerns. For example, our New Jersey-New York project website highlights nine examples of variations to the original pipeline route we proposed that are the direct result of input from concerned stakeholders.

During operations, we routinely communicate to existing stakeholders through our public awareness activities. These programs highlight safety messages to third-party contractors digging near our pipelines or other underground infrastructure. We also encourage our neighboring landowners to be our eyes and ears and notify us of any suspicious activity near our facilities. Other pipeline awareness messages include the benefits, use and traits of natural gas and emergency response information.

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